Last updated: September 16, 2025
Angel Crown Spa ("we", "our", or "us") operates a spa service business located at:
This Privacy Policy explains how we collect, use, disclose, and protect information about you when
you visit our website and use our services in connection with Google Ads and related marketing
activities. By using our website, you consent to the practices described in this policy.
1. Scope and Data Controller
- Scope: This policy applies to information we collect through our website,
booking services, customer communications, and advertising interactions (including Google Ads).
It also covers data collected via cookies and similar technologies when you interact with our
site.
- Data Controller: Angel Crown Spa is the data controller responsible for your
personal data under this policy. If you have questions about this policy or your data, contact
us using the information provided above.
2. What Information We Collect
We may collect several categories of personal data, including:
Personal Identifiers and Contact Information
- Name, email address, phone number, postal address
Service and Transaction Information
- Booking details, service preferences, appointment history, payments (if any), and communications
about your bookings
Website Usage Data
- IP address, device type, browser type, pages visited, time spent on pages, clickstream data,
referral sources
Advertising and Marketing Data
- Data collected through Google Ads and related analytics (including conversions and ad
interactions) as permitted by Google and your browser settings
Geolocation Data
- General location inferred from your IP address or explicit location data if you authorize it
Professional and Preference Data
- Communications preferences, feedback, surveys, and reviews
We may collect information directly from you, automatically as you use our website, and from third
parties (e.g., Google Ads/conversion data) in accordance with applicable laws.
3. How We Use Your Information
We use your information for purposes including, but not limited to:
Providing and Improving Services
- Schedule and manage spa appointments, respond to inquiries, process payments, and offer customer
support
Advertising and Marketing
- Display and optimize Google Ads, measure ad performance, attribute conversions, and tailor
marketing communications (where you have consent or where permitted by law)
Communication
- Send confirmations, reminders, promotional offers (where you have opted in), and respond to
inquiries
Analytics and Research
- Analyze site usage, diagnose issues, improve user experience, and develop new services
Security and Fraud Prevention
- Detect and prevent security threats, verify identities, and protect our customers and business
Compliance
- Comply with legal obligations and enforce our terms and policies
4. Lawful Basis for Processing
- We rely on legitimate interests (e.g., marketing, improving services), consent (where required,
such as for marketing communications or cookies), and contractual necessity (e.g., processing
bookings).
- If you are located in a region requiring explicit consent for cookies or data processing, we
will obtain your consent before processing your data for such purposes.
5. Cookies and Tracking Technologies
Cookies
We use cookies and similar technologies to analyze site usage, remember your preferences, and
optimize ads (including Google Ads).
Types of Cookies
- Essential cookies: necessary for site operation (e.g., login, security)
- Preference cookies: remember language or region preferences
- Analytics cookies: track site usage to improve services
- Advertising cookies: help deliver relevant ads and measure ad performance
Consent and Control
You can manage cookie preferences through your browser settings or our cookie banner (if presented).
Note that disabling cookies may affect site functionality and personalized advertising.
Third-Party Cookies
We may allow trusted third-party services (e.g., Google) to place cookies on our site for advertising
and analytics purposes. Their use is governed by their own privacy policies.
6. How We Share Your Information
We may share your information with:
- Service Providers: Contractors and vendors that perform services on our behalf
(e.g., booking systems, payment processing, email communications, analytics). They are
authorized to use your information only as needed to provide services to us.
- Advertising Partners: Google and other advertising networks to manage and
measure advertising campaigns, including conversions and performance data. We may share data in
aggregate or de-identified form where possible.
- Legal and Compliance: Authorities, regulators, or third parties when required
by law, legal process, or to protect our rights and safety.
- Business Transfers: In the event of a merger, sale, or asset transfer, your
information may be transferred as part of the transaction, subject to appropriate data
protection obligations.
We do not sell your personal data to third parties for their own marketing purposes.
7. Data Retention
- We retain personal data for as long as necessary to fulfill the purposes described in this
policy (e.g., manage bookings, respond to inquiries, and comply with legal obligations).
- Data retention periods may vary by data type. Where applicable, we will also retain data to
comply with statutory requirements or for as long as necessary to protect our rights.
8. Security
- We implement reasonable security measures appropriate to the data we hold, including
administrative, technical, and physical safeguards.
- While we use industry-standard practices, no method of transmission or storage is completely
secure. If you have concerns about security, contact us using the details provided above.
9. Your Rights and Choices
Subject to applicable law, you may have the following rights:
- Access and Rectification: Request access to or correction of your personal data
- Deletion: Request deletion of your personal data, subject to legal or
contractual constraints
- Restriction: Request to restrict processing of your data
- Data Portability: Request a portable copy of your data in a structured,
commonly used format
- Consent Withdrawal: Withdraw consent where processing is based on consent
(e.g., cookies or marketing communications)
- Object: Object to processing based on legitimate interests or for direct
marketing
To exercise your rights, contact us at angelcrownspa@gmail.com or +91 99722 27003. We will
respond in accordance with applicable law.
10. International Transfers
If you access our website from outside India, your data may be transferred to and processed in India.
We take steps to ensure appropriate safeguards for cross-border transfers in line with applicable
laws.
11. Children's Privacy
Our services and website are not intended for children under the age of 16. We do not knowingly
collect personal data from children. If you become aware that a child has provided us with personal
data, please contact us to promptly remove it.
12. Your Jurisdiction Rights
If you are subject to specific regional privacy laws (e.g., GDPR for EEA residents, or CCPA for
California residents), you may have additional rights. Please contact us to exercise any applicable
rights.
13. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. We will notify you of material changes by
posting the new policy on our site and updating the "Last updated" date.
- Your continued use of the site after such changes constitutes your acceptance of the revised
policy.
